<?xml version="1.0" encoding="ISO-8859-1" ?><rss version="2.0"><channel><title>Hosting System Status</title><link>http://status.modwest.com</link><description>Hosting System Status</description><language>en-us</language><lastBuildDate>Sat, 05 Jul 2008 19:50:00 -0600</lastBuildDate><copyright>Copyright: (C) Modwest, Inc</copyright><ttl>15</ttl><item><title>Email delays on shared system</title><description>We are experiencing email delivery delays on the shared system. Email destined for Modwest-hosted mailboxes may take up to four hours to be delivered. We are working to resolve the issue.

Update: The delays are resolved now. 
</description><link>http://status.modwest.com/index.phtml?id=184</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=184</guid><pubDate>Mon, 30 Jun 2008 17:47:06 -0600</pubDate></item><item><title>Mail delays,  brief mailbox unavailability possible</title><description>Engineers are carefully monitoring an intermittent email delivery slow down, and mitigating it as needed, requiring brief mailbox unavailability periods on the shared hosting system. We are working to resolve the issue.</description><link>http://status.modwest.com/index.phtml?id=183</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=183</guid><pubDate>Thu, 26 Jun 2008 11:14:49 -0600</pubDate></item><item><title>Hotmail rejecting mailing list messages</title><description>Hotmail/live.com/msn.com is currently automatically rejecting mailing list messages from Modwest customers. This is affecting all Mailman lists on the shared system, as well as &amp;lt;a href=http://www.modwest.com/help/kb13-316.html&amp;gt;properly configured&amp;lt;/a&amp;gt; SendStudio list messages.

We are working with Microsoft to resolve the issue, which was apparently caused by message recipients reporting list messages as spam.

UPDATE: Hotmail is letting messages through for now. 
</description><link>http://status.modwest.com/index.phtml?id=182</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=182</guid><pubDate>Wed, 25 Jun 2008 08:52:23 -0600</pubDate></item><item><title>OnSite, modwest.com interruption</title><description>We're working on an issue currently which is causing www.modwest.com and my.modwest.com (including reseller interfaces) to perform sluggishly.

UPDATE: This is resolved now.</description><link>http://status.modwest.com/index.phtml?id=181</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=181</guid><pubDate>Tue, 24 Jun 2008 10:46:04 -0600</pubDate></item><item><title>Email unavailability</title><description>We are experiencing an issue with email availability on the Modwest shared system. Engineers are working to resolve the issue as soon as possible.

UPDATE: This issue has been cleared up now.</description><link>http://status.modwest.com/index.phtml?id=180</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=180</guid><pubDate>Tue, 24 Jun 2008 10:04:13 -0600</pubDate></item><item><title>Local delivery delays, mailboxes inaccessible</title><description>We've detected an email delivery delay issue on the shared system which requires us to make some mailboxes unavailable for a short time.

UPDATE: This is resolved now.</description><link>http://status.modwest.com/index.phtml?id=179</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=179</guid><pubDate>Mon, 23 Jun 2008 08:52:23 -0600</pubDate></item><item><title>Mail delays, mailboxes unavailable</title><description>We are experiencing a backlog of emails which will require us to take most customer mailboxes offline for an extended period tonight -- possibly hours. Once service returns to normal, delayed mail will be delivered.

UPDATE: Mail delivery is proceeding, slowly. Systems have returned to normal.</description><link>http://status.modwest.com/index.phtml?id=178</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=178</guid><pubDate>Fri, 20 Jun 2008 18:34:27 -0600</pubDate></item><item><title>Network Maintenance June 19th</title><description>On June 19th, at approximately 10PM Mountain Time, we will begin a network maintenance period that will cause approximately 30 minutes of unavailability for the Modwest shared hosting system, and approximately 15 minutes of unavailability for VPS machines and managed servers.             

Technical Info:

We are renumbering the storage subsystem and applying software upgrades to core switches.

Downtime Caused?

Approximately 30 minutes of network unavailability, affecting all services.
</description><link>http://status.modwest.com/index.phtml?id=177</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=177</guid><pubDate>Wed, 18 Jun 2008 14:25:15 -0600</pubDate></item><item><title>Mail delivery delays</title><description>We are experiencing mail delivery delays, and some clients may receive connection failures or other errors when connecting to mail.modwest.com (and webmail). We are working to resolve the issue.

UPDATE: Mail delivery is flowing again. All issues related to maintenance of which we are aware are resolved now.</description><link>http://status.modwest.com/index.phtml?id=176</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=176</guid><pubDate>Fri, 13 Jun 2008 04:37:28 -0600</pubDate></item><item><title>Storage Maintenance Completed</title><description>After a long downtime, much longer than planned, we've completed some major storage system maintenance.  We strongly regret the length of this particular outage but it was necessary.  We are continuing to make major improvements and changes behind the scenes.</description><link>http://status.modwest.com/index.phtml?id=175</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=175</guid><pubDate>Fri, 13 Jun 2008 02:17:40 -0600</pubDate></item><item><title>Shared Hosting Maintenance June 12</title><description>On Thursday night, June 12th, at approximately 10PM Mountain Time, we will be performing maintenance on our shared web hosting and email systems. This will result in up to an hour of unavailability for mail services, and up to two hours unavailability for websites hosted on the shared cluster.

VPS accounts and managed servers will not be affected by this maintenance window.


Technical Info:

We are replacing a key hardware component of our storage systems, and implementing security patches to the mail system.

Downtime Caused?

Up to an hour of unavailability will result for mail services, and up to two hours unavailability for websites hosted on the shared cluster, including FTP, shell and cron access.

Every effort will be made to minimize the interruption.</description><link>http://status.modwest.com/index.phtml?id=174</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=174</guid><pubDate>Wed, 11 Jun 2008 15:46:53 -0600</pubDate></item><item><title>Denial of Service Attack - Update</title><description>The attack has abated. We are analyzing the traffic and working with upstream providers to establish effective filters. All services have returned to normal.</description><link>http://status.modwest.com/index.phtml?id=173</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=173</guid><pubDate>Sat, 07 Jun 2008 16:17:04 -0600</pubDate></item><item><title>Denial of Service Attack</title><description>We have just detected what appears to be a denial of service attack against the Modwest network. This may cause generalized network connectivity problems for any site/email hosted at Modwest.</description><link>http://status.modwest.com/index.phtml?id=172</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=172</guid><pubDate>Sat, 07 Jun 2008 13:52:52 -0600</pubDate></item><item><title>Email Service Disruption</title><description>Modwest experienced a brief disruption of email services early this morning resulting in failed login attempts.  No email was lost during this disruption.  All email services should be functioning correctly at this time. </description><link>http://status.modwest.com/index.phtml?id=171</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=171</guid><pubDate>Thu, 05 Jun 2008 08:08:57 -0600</pubDate></item><item><title>Comcast outages</title><description>Comcast is experiencing some severe network issues.  Modwest customers using Comcast as their ISP will be affected.  We have no further information available.  Comcast customers might be able to check &amp;lt;a href=&amp;quot;http://online.comcast.net/networkhealth/outagecheck.aspx&amp;quot;&amp;gt;Comcast's Network Status Page&amp;lt;/a&amp;gt; if it exists, this is a Google result that modwest can't verify if it works or not, because of the Comcast outage.

UPDATE: 2008-05-28 The Comcast network appears to be fixed.</description><link>http://status.modwest.com/index.phtml?id=167</link><guid isPermaLink="false">http://status.modwest.com/index.phtml?id=167</guid><pubDate>Tue, 27 May 2008 15:16:02 -0600</pubDate></item></channel></rss>